GEXMA Global Excellence Management Association (“GEXMA,” “we,” “our,” or “us”), accessible at www.gexma.us, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access our website, register for programs, or use our online examination and certification services.

By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information

• Full name
• Email address
• Mobile number
• Nationality and country of residence
• Identification details (where required for verification or certification purposes)
• Billing and payment information
• Professional and educational background

1.2 Account and Examination Information

• Login credentials
• Exam registration details
• Examination results, scores, and certification records
• Retake history and exam activity logs

1.3 Technical and Usage Information

• IP address
• Browser type and version
• Device information
• Pages visited and duration of visits
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• To process exam registrations, payments, and certifications
• To provide access to study materials, examinations, and digital platforms
• To verify candidate identity and ensure examination integrity
• To issue certificates and maintain academic and certification records
• To communicate confirmations, updates, notices, and service-related information
• To enhance website functionality, content, and user experience
• To comply with applicable legal, regulatory, and accreditation requirements
• To detect, prevent, and address fraud, misuse, or unauthorized access

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Monitor and analyze website traffic and performance
• Improve user experience and service delivery

You may disable cookies through your browser settings; however, doing so may limit certain website features or functionality.

4. Sharing and Disclosure of Information

GEXMA does not sell, rent, or trade personal data.

Your information may be disclosed only to:

• Trusted third-party service providers (including payment processors, examination platforms, and IT support providers)
• Accreditation or certification partners, where applicable
• Legal or regulatory authorities when required by law
• Authorized internal personnel on a strict need-to-know basis

All third parties are contractually obligated to maintain confidentiality and protect your data.

5. Data Retention

We retain personal and examination-related data only for as long as necessary to:

• Fulfill certification, academic, and contractual obligations
• Comply with legal, regulatory, and accreditation requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

• Secure servers and encrypted data transmissions
• Restricted access controls
• Continuous system monitoring and security reviews

While we take reasonable measures to protect your data, no method of online transmission or electronic storage is completely secure.

7. Your Rights

Subject to applicable data protection laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal or contractual obligations)
• Object to or restrict certain data processing activities
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

8. International Data Transfers: Your personal data may be stored or processed outside your country of residence. Where applicable, GEXMA ensures appropriate safeguards are implemented in accordance with recognized international data protection standards.

9. Third-Party Links: Our website may contain links to third-party websites. GEXMA is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of such third parties independently.

10. Children’s Privacy: Our services are not intended for individuals under the age of 18. GEXMA does not knowingly collect or process personal data from minors.

11. Changes to This Privacy Policy: We reserve the right to amend or update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

12. Contact Information: For any questions, concerns, or requests relating to this Privacy Policy or the handling of personal data, please contact:

 GEXMA Global Excellence Management Association
🌐 Website: www.gexma.us
📧 Email: info@gexma.us

© 2026 GEXMA.us® Global Excellence Management Association